Creating Repeat Customers through Social Media
Social media is becoming a powerful force to reckon with. Consumers today spend more time on social media networks than any other websites. It is therefore no surprise that they prefer to contact businesses through social media. However, their experiences are often below par.
Users often expect instant and personalized responses to their queries. This is often a major challenge for businesses and this is where we come in.
We offer businesses intelligent social tools and an experienced team to run these tools. We will help you dominate popular social media platforms and pull ahead of the competition.
- Research has shown that more than 80% of social media users prefer to contact a brand through social media platforms as opposed to visiting their primary websites.
- More than 23% of the users of Facebook check their accounts more than 5 times daily
- More than 90% of consumers recommend a brand based on their interaction with it on social media